We assist individuals, organizations, and businesses with a variety of translation, localization, and interpretation tasks. This includes document translation, website and application written translation and more.
We currently support 45 languages, and that list is continually growing.
We believe we are in the business of communication optimization. It is our goal to facilitate communication between people and entities by providing professional translation services. This includes providing prompt and accurate translations that are created by translators who possess both knowledge of the languages involved, but also a cultural understanding.
Absolutely. We work in disciplines ranging from academics to game localization. It doesn’t matter what field you are in, we have a translator who is perfectly capable of taking on your project.
If you do not see your language in the list please contact us. We will work with you to find a translator who can help.
We have an excellent track record when it comes to customer satisfaction. Because we do such good work, many of our customers come back to us whenever they have new translation needs. Our translators and customer service staff will work with you to ensure that your requirements are understood and that you get the results that you want. We also keep in contact with you throughout the process so that any errors or miscommunications can be caught immediately. We will never close out a Project until you are completely satisfied.
All of our translators are trained to follow very specific procedures to ensure that each translation Project results in the highest level of quality and customer service. We also have policies and procedures in place to ensure that documents are proofread and verified.
You can facilitate the translation process by doing the following:
• Being very clear in your instructions and letting us know your goals
• Uploading materials as quickly as possible
• Responding to communications from your translator promptly
• Communicating any problems or concerns immediately
• Reviewing translated materials as soon as you receive them
Your satisfaction is highly important to us. In fact, you will be able to review the work our translators have submitted to you before calling the project as completed. You may request any needed modifications. If that doesn’t resolve your issues, we can assign your Project to a new translator. This is done at no cost to you.
Our rates vary depending on certain factors. We charge according to the type of project you give us, the area of specialization, how quickly you need the work completed, and the complexity of the job. You can contact Customer Support Team to get more information or to request a quote.
Your financial information is safe with us. We have contracted with a third party to process any payments that we receive using the latest in SSL technology. We do not store any of your financial information on our servers, and we keep your personal data out of the hands of any third parties.
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Most of the quotes are answered within 3 hours, the fastest being 20 minutes!